PATIENTS GUIDE

Confidentiality Policy

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Privacy is a patient's right to have all records and information pertaining to his/her health care treated as confidential. Examples of patient privacy include the following: Every discussion and consultation by AEMC staff about a patient is conducted in a discreet and confidential manner. Respect and common courtesy, such as knocking before entering a patient's room, is extended to all patients. When staff interview or examine patients, every effort is made to afford the patient with reasonable audio and visual privacy. Patients have the right to know what role any observer may have in their care and also of their right to request that the observer leave. Personal or medical details of a patient's condition or treatment are not casually disclosed to others, nor are such discussions conducted in public areas such as elevators, lobbies, hallways, etc. Staff discretion is used when leaving messages on telephone answering machines or fax machines.