Saturday to Thursday
9:00am to 9:00pm
Confidentiality Policy

Privacy

Privacy is a patient's right to have all records and information pertaining to his/her health care treated as confidential.

Examples of patient privacy include the following:

  • Every discussion and consultation by AEMC staff about a patient is conducted in a discreet and confidential manner.
  • Respect and common courtesy, such as knocking before entering a patient's room, is extended to all patients.
  • When staff interview or examine patients, every effort is made to afford the patient with reasonable audio and visual privacy.
  • Patients have the right to know what role any observer may have in their care and also of their right to request that the observer leave.
  • Personal or medical details of a patient's condition or treatment are not casually disclosed to others, nor are such discussions conducted in public areas such as elevators, lobbies, hallways, etc.
  • Staff discretion is used when leaving messages on telephone answering machines or fax machines.

 

Confidentiality

Confidentiality is a status afforded to information that requires it to be protected from unauthorized access, use or disclosure.

Examples of patient information confidentiality procedures include:

  • Only those persons authorized to read an individual's medical record on an inpatient unit or ambulatory care site have access to the medical record.
  • Family or household members, even close relatives, may not obtain copies of the medical record without appropriate authorization.
  • Patient records will be kept in a secure location at all times.

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 Takaful Emarat Abu Dhabi National Takaful ADNIC Aetna AL AIN AHLIA INSURANCE COMPANY Al Dhafra Insurance Al Hilal Takaful Insurance AL KHAZNA INSURANCE CO. Al Sagr National Insurance Company Al Wathba Insurance Company Al-Buhaira National Insurance Co. Al-Ittihad Al-Watani Insurance AMAN insurance Amity Health Arab Orient Insurance Company ARABIA Insurance Company Daman Dubai Al Wataniya Insurance Dubai Insurance Emirates Insurance Co. GOODHEALTH green crescent Insurance House International SOS MSH International Insurance Company NAS National Takaful Insurance Company neuron NEXTCARE Noor Takaful Insurance Oman Insurance Company Qatar Insurance Company QIC AVIVA Ras Al Khaimah National Insurance Company SAICO Salama Insurance Company SEVEN CORNERS thiqa WAPMED Healthcare Zurich Insurance Group